Frequently asked questions (FAQs)
On request we will be happy to pick you up from the following airports: Zurich, Munich, Salzburg, Altenrhein, Friedrichshafen. Please ask for details when booking your stay.
Guests have free access to our wireless internet service for the duration of their stay. Please enquire at reception to receive the password.
At the Hotel Plattenhof we accept the following payment methods: credit card (Visa, MasterCard), debit card (please be aware of payment limits that may apply) and cash. A local tax of €2.40 per person per day will be charged and is not included in the room price.
There is a doctor available in the village.
Free parking is available directly in front of the hotel. For a small fee (€20,00 per day) guests are also welcome to use our underground parking facilities. Please reserve in advance.
Out of consideration for our guests, pets are not permitted in the restaurant. Thank you for your understanding.
We offer an à la carte menu at lunchtime and a six-course gourmet dinner in the evening. A traditional snack is also provided for guests in the lobby between 2.30pm and 4.30pm.
If you decide to add your meals or drinks to your bill, please remember to sign for them.
Room service is available from 7.00am until 10.00pm. Meals are served via room service until 9.00pm.
There is a ski storage room in the basement of the hotel. Guests are welcome to leave their equipment here and pick it up the next day. Please be aware that the hotel does not accept any liability for equipment left in the storage room.
Guests can purchase ski passes for individual ski areas or the larger Arlberg Skipass ticket covering a total of nine different ski areas from reception. Payment must be made in cash or by credit card. A deposit of €5 per ski pass will be charged and must be paid in cash.
One of the many ski schools in Lech is located just 500 metres from the Hotel Plattenhof. Guests who book private lessons with the ski school will be picked up from the hotel by their instructor. Bookings can be made by phone or via e-mail. All ski schools at a glance.
Smoking is only permitted at the hotel entrance (heated).
There are a range of taxi companies in Lech. Our reception team will be happy to book a taxi for you.